In my report I would like to tell you the history of formation and development of quality assurance service in our company.I will show you what the system applied in our company is based on and why it is not ISO or CMMI. Our distinguishing feature is the specific applied aspect of our quality system, I’ll give you examples.Furthermore, I will show you the reasons why do we need quality service. Its configuration, degree of independence , authority and responsibility ofparticipants. We will consider how the digression control works. I will tell you how we disclose and introduce best practices . How to provide the effectiveness of quality service’s work as the sustainable growth of the Company. Evolution, what continues to be widely used and what is no longer relevant.We will also mention the complexity of implementation and human factor. The complexity of involving management in constant process of quality improving and work effectiveness. The costs estimation and automatisation.